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Frequently Asked Questions - Patiova

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Frequently Asked Questions

Poly Furniture

Does the furniture require assembly?

We sell our furniture as a kit. The kits are partly pre-assembled for easy setup and cost-effective shipping. Patiova furniture kits come with the hardware and tools necessary for assembly; additionally, each kit includes an assembly manual with images and written step by step instructions. The majority of our furniture kits average about 15 to 30 minutes to assemble.

Does poly furniture require maintenance?

Our poly furniture doesn’t need any maintenance, except for cleaning. Recycled poly material is resistant to fading, cracking, warping, rotting, and cleans easily with just water and dish soap. A plastic bristled brush pairs well with the dish soap to clean the poly furniture.

Does poly furniture fade?

All of our poly recycled plastic lumber products have in them compounded Ultra-Violet (UV) stabilizers. This process protects the color and integrity of the base resin and resists fading for years to come.

Can my poly products be stained or painted?

Stains and paint will not adhere to our poly products.

Is the product slippery when wet?

Patiova poly lumber products are not any more slippery than painted or sealed wood. We do have a wood grain or knurled embossed finish for high traffic applications that will improve friction for the intended use.

Will your poly lumber materials expand and contract with temperature changes?

Yes, thermal expansion and contraction are a fact of life for all materials and naturally occurring phenomena. Resin-based products such as our recycled poly lumber products will exhibit predictable thermal expansion and contraction.

Will the color and finish of each piece of plastic lumber be “exactly” the same?

TANGENT, the largest capacity manufacturer of certified recycled poly lumber, is the best in the industry at controlling color in our process. They make the poly lumber with much attention to the manufacturer’s consistency, so our craftsmen can select and build a more uniform product.

What is the benefit of poly furniture?

The benefits of poly furniture are endless. Poly furniture can be left outside all year round due to its ability to withstand all elements. Poly will never rot, split, or crack and is known to hold its color for decades.

Wood Furniture

Can it be painted?

Yes, you can paint our wood furniture if you purchase it with the natural wood finish. We do not offer painting for our wood furniture products.

Can it be stained?

Yes, the wood furniture can be stained. We offer four different stain colors or the option to purchase it with the natural wood finish and stain it yourself.

How often should you stain it?

We recommend staining your furniture every two years or as needed. It depends on the elements and how much direct weather the wood furniture gets.

Is the wood furniture pressure-treated?

Yes, we use pressure-treated lumber to create all of our wood furniture.

Does the wood furniture come in kit form or assembled?

Our wood furniture ships in kit form with a written and pictorial assembly manual. The kit has as few pieces to put together as possible. We also keep it compact to ship the furniture effectively.

What are the benefits of wood furniture?

There are a lot of benefits to wood furniture. Wood is environmentally friendly and is a renewable resource. If your wood furniture would happen to get a scratch, it's very easy to fix by sanding and staining or painting over top. Wood also has a high-quality look by showing its natural wood grain pattern whether it's stained or not.

Wood Playsets

Do the playsets come in a kit?

We sell our wood playsets as a kit. Each playset kit includes the hardware to assemble your playset and the assembly manual with both images and written step by step instructions. Kits come partly pre-assembled for your convenience and optimal shipping size. If purchased within our install range, we can deliver the playset with the tower pre-assembled.

How long does it take to assemble a playset?

A simple wooden playset with an open slide takes about 4-6 hours, whereas a more complex playset with an enclosed slide can take around 8-12 hours. Times may vary based on your skillset and the size of the playset.

Can I customize a wood playset?

Yes, you can choose the features, colors, and layout for the playset.

Do we have to prepare the area where my swing set will go?

If you plan on preparing the area yourself, we do expect it to be ready before we come and install your swing set. We are able to make small adjustments if the area has some bumps or dips, but we recommend having the ground as level as possible.

Is there a weight limit on my swing set?

Our swing sets are made strong enough to accommodate adults; the recommended weight limit is up to 250 lbs per swing.

Is there a warranty on my playset? If so, what does it cover?

We do offer a 10-year warranty on vinyl playsets and a 5-year warranty on wooden playsets. The warranty covers any manufacturing defects on the playset.

How does my playset arrive?

If you're out of our Patiova delivery range, the playset will come in kit form with a detailed assembly manual that is laid out to be very user-friendly. If you are within our 250-mile delivery range, we will bring your playset to you and assemble it in your yard.

How long have you been making playsets?

We've been making wooden playsets since 1982 and we added our vinyl playset line about 4 years ago. Many of our craftsmen have been here for a long time and are very familiar with the products we make and have quality at the forefront of their work.

Vinyl Playsets

Do the playsets come in a kit?

We sell our vinyl playsets as a kit. Each playset kit includes the hardware to assemble your playset and the assembly manual with both images and written step by step instructions. Kits come pre-assembled for your convenience and optimal shipping size. If purchased within our install range, we can deliver the playset with the tower pre-assembled.

How long does it take to assemble a playset?

A simple vinyl playset with an open slide takes about 4-6 hours, whereas a more complex playset with an enclosed slide can take around 8-12 hours. Times may vary based on your skillset and the size of the playset.

Can my vinyl playset be stained or painted?

No. Stains and paint will not adhere to our vinyl products.

Can I customize a vinyl playset?

Yes, you can choose the features, colors, and layout for the playset. See our vinyl playsets here.

Is the hardware stainless steel?

Yes, all the hardware on our vinyl playsets is stainless steel.

Is there wood inside the vinyl on the playsets?

Yes, we use pressure-treated wood inside the vinyl PVC sleeves to give the set strength.

What kind of flooring is on the vinyl Playsets?

The floor is a poly material made from recycled milk jugs and has the color go the whole way through.

How long will a vinyl playset last?

You can expect it to last 15 to 20 years.

Do vinyl playsets hold their resale value?

Yes, you can typically use a vinyl playset for your children and resell it after your kids outgrow it for about half of what you paid for the playset.

Do we have to prepare the area where my swing set will go?

If you plan on preparing the area yourself, we do expect it to be ready before we come and install your swing set. We are able to make small adjustments if the area has some bumps or dips, but we recommend having the ground as level as possible.

Is there a weight limit on my swing set?

Our swing sets are made strong enough to accommodate adults; the recommended weight limit is up to 250 lbs per swing.

Is there a warranty on my playset? If so, what does it cover?

We do offer a 10-year warranty on vinyl playsets and a 5-year warranty on wooden playsets. The warranty covers any manufacturing defects on the playset.

How does my playset arrive?

If you're out of our Patiova delivery range, the playset will come in kit form with a detailed assembly manual that is laid out to be very user-friendly. If you are within our 250-mile delivery range, we will bring your playset to you and assemble it in your yard.

How long have you been making playsets?

We've been making wooden playsets since 1982 and we added our vinyl playset line about 4 years ago. Many of our craftsmen have been here for a long time and are very familiar with the products we make and have quality at the forefront of their work.

What are the benefits of vinyl swing sets?

  • Low maintenance, easy to clean
  • Don't need to worry about staining every 2 to 3 years
  • When you're done with it, you could resell it for about half of what you paid for it